For insurance operations teams processing claims manually with high costs and slow cycle times
Calculate savings from automated claims intake, triage, and adjudication versus manual processing. Understand how automation can substantially reduce cost per claim, dramatically improve cycle times, and deliver significant operational savings.
Annual Savings
$942,800
Monthly Savings
$78,567
Savings Per Claim
$39
Processing 2000 claims monthly at 45 minutes each costs $97,500 monthly in labor. Automation reduces processing to 8 minutes with 60% straight-through processing, auto-approving 1,200 claims monthly. Combined with platform costs of $12,000, total automated costs are $18,933 monthly, saving $942,800 annually.
Manual processing of 2000 monthly claims at 45 minutes each requires 1,500 hours monthly, costing $1,170,000 annually. Automation with 60% straight-through processing reduces manual effort to 107 hours monthly, saving $942,800 annually at $39 per claim.
Beyond labor savings, automated claims processing reduces cycle time from days to hours, improving customer satisfaction and retention. Organizations benefit from consistent decision quality, reduced errors, 24/7 processing capability, and real-time fraud detection integration. The 1,200 claims processed straight-through monthly enable adjusters to focus on complex cases requiring expertise and judgment.
Annual Savings
$942,800
Monthly Savings
$78,567
Savings Per Claim
$39
Processing 2000 claims monthly at 45 minutes each costs $97,500 monthly in labor. Automation reduces processing to 8 minutes with 60% straight-through processing, auto-approving 1,200 claims monthly. Combined with platform costs of $12,000, total automated costs are $18,933 monthly, saving $942,800 annually.
Manual processing of 2000 monthly claims at 45 minutes each requires 1,500 hours monthly, costing $1,170,000 annually. Automation with 60% straight-through processing reduces manual effort to 107 hours monthly, saving $942,800 annually at $39 per claim.
Beyond labor savings, automated claims processing reduces cycle time from days to hours, improving customer satisfaction and retention. Organizations benefit from consistent decision quality, reduced errors, 24/7 processing capability, and real-time fraud detection integration. The 1,200 claims processed straight-through monthly enable adjusters to focus on complex cases requiring expertise and judgment.
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Book a MeetingManual claims processing can be costly for insurers when accounting for intake, triage, adjudication, payment processing, and customer communication. Extended processing times can frustrate customers and drive churn. For carriers processing substantial monthly claim volumes, manual processing can represent significant annual costs. Error rates can create expensive disputes, regulatory issues, and customer dissatisfaction.
Automated claims processing can substantially reduce costs per claim through AI-powered intake, automated triage and routing, rules-based adjudication for simple claims, and automated payment processing. Cycle times can drop dramatically through elimination of manual handoffs and queuing. Organizations processing significant claim volumes may achieve substantial annual savings while improving customer satisfaction scores.
Beyond cost savings, automation can enable straight-through processing for a meaningful portion of simple claims, scales seamlessly during catastrophic events without temporary staff, improves fraud detection through consistent rule application, and frees claims adjusters to focus on complex cases requiring human judgment. The competitive advantage from faster, more accurate claims processing drives premium growth and retention.
Regional insurer with manual claims processes limiting growth capacity
Mid-market insurer seeking to improve claims experience and efficiency
National carrier modernizing claims operations for competitive advantage
Specialty insurer with complex claims requiring hybrid automation approach
A meaningful portion of claims can qualify for straight-through processing based on claim amount, type, policy coverage, and data completeness. Complex claims requiring investigation or negotiation still need human adjusters but benefit from automated data gathering and workflow management.
AI analyzes claim details, damage photos, policy coverage, and historical patterns to automatically route claims to appropriate adjusters, flag high-severity claims for immediate attention, identify potential fraud, and prioritize based on customer value and regulatory deadlines.
Yes - automation can be particularly valuable during catastrophic events by handling intake surge, triaging severity, routing to specialized adjusters, and processing simple claims automatically. This enables claims teams to focus on complex cases during crisis periods without hiring temporary staff.
Rules-based adjudication can achieve high accuracy rates on straightforward claims within policy limits. AI-powered systems continuously improve through machine learning from adjuster decisions. Any claim outside confidence thresholds routes to human review.
Customer satisfaction can improve with automation due to faster processing, real-time status updates, consistent communication, and 24/7 claim submission. Customers often prefer quick automated processing for simple claims while complex cases get dedicated adjuster attention.
Basic automation can typically be implemented relatively quickly including system integration, rules configuration, and staff training. Advanced AI capabilities may take additional time as models train on historical data. Organizations can see immediate savings as claims shift to automated processing.
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